Effective Date: July 28, 2026
At SunTravel Link (“STL”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our transportation services, or communicate with us.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Company Name
- Email Address
- Phone Number
- Pickup and Drop Locations
- Travel Details
- Billing Information
- Payment Information (processed securely through authorized payment providers)
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Provide transportation services.
- Process bookings and reservations.
- Confirm travel schedules.
- Respond to customer inquiries.
- Improve our website and services.
- Send booking confirmations and service updates.
- Process payments.
- Comply with legal and regulatory obligations.
- Enhance customer experience.
3. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality.
- Remember user preferences.
- Analyze website traffic.
- Enhance browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with:
- Authorized employees.
- Professional drivers assigned to your trip.
- Payment gateway providers.
- Government authorities when legally required.
- Trusted service providers assisting in our operations.
5. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of transmission over the internet is completely secure.
6. Data Retention
We retain your information only for as long as necessary to:
- Deliver our services.
- Meet legal and regulatory requirements.
- Resolve disputes.
- Enforce our agreements.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your data.
- Withdraw consent where applicable.
- Request a copy of your personal information.
To exercise these rights, please contact us using the details below.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their respective privacy policies.
9. Children’s Privacy
Our services are intended for individuals and organizations above the age required to enter into contracts under applicable law. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to remove such information.
10. International Data Transfers
If your information is transferred outside your country of residence, we will take appropriate measures to ensure it is protected in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page along with the updated Effective Date. Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
SunTravel Link
Address
2, Balarama Layout,
Rajarajeshwari Nagar,
Bengaluru, Karnataka 560098,
India
Phone
+91 9964074777
Consent
By using the SunTravel Link website and our transportation services, you acknowledge that you have read, understood, and agree to this Privacy Policy.